Notice for Free Repair for Customers of Sony BRAVIA LCD TV KD-55X9300D and KD-65X9300D - Updated on 28th Jul 2023

Sony will offer free repair til Feb 29^th 2024
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Dear valued BRAVIA customers,

Some KD-X9300D series BRAVIA televisions may experience that they will not power on due to an issue with the power supply circuit board.
To address this issue, subject to the terms and conditions in the Limited Warranty that accompanied the affected models, we will repair your affected model free of charge, through Feb 29^th, 2024. (Updated on Jul. 28^th,2023)

<Affected Models>**

KD-55X9300D
KD-65X9300D　　

Resolution

If diagnosis confirms that the issue is caused by the power supply circuit board failure, your affected model television will be repaired, free of charge, subject to the terms and conditions of Limited Warranty that accompanied the affected model, through Feb 29^th, 2024. (Updated on Jul. 28^th,2023)

If you have an affected model that did not power on, please contact Sony technical support hotline for enquiries:

Hong Kong: (852) 2833-5129
Macau: 080-0039

Thank you for your support and we apologize for any inconvenience this may cause.

Sony Corporation of Hong Kong Limited

Privacy policy
Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.

With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":

https://www.sony.com.hk/portal/privacy/index_e.jsp