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    Important Information

    • Measures to Prevent the Recurrence of Xperia 1 VII Malfunctions and to Improve Quality
    • Sales resumption notice of Xperia 1 VII Smartphones
    • [7/17 Update] Regarding unexpected power-offs, restarts, or inability to power on of Xperia 1 VII Smartphones
    • Causeway Bay Service Centre Removal Notice
    • Regarding the suspension of inspection and maintenance services for parallel imported audio products
    • Sony Gift Redemption Registration Notice
    • Streaming services ending on certain older Blu-ray Disc Players and Home Theater Systems
    • Notice of Free Repair for Customers of Sony BRAVIA LCD TV KD-55X8000H - Updated on 27th Mar 2026
    • Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024
    • Notice on End of Support for MyXperia
    • Notice concerning counterfeit Sony Rechargeable Battery Packs “NP-FZ100”
    • Notification of Free Replacement Battery Pack for the VGP-BPS26 in VAIO Personal Computer
    • Cautions regarding counterfeit products of Sony’s silver oxide SR series Batteries
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