Product Reviews

Great build and quality. Deep bass and clear dialogue.

I bought this 3 weeks ago,This Sony delivers an accomplished Atmos sound that sends the competition hiding

絕對可媲美超高質音響設備，好嘅嘢唔需要多講，係用耳朵去聽，嗰種震撼感比起以前嘅5.1簡直天淵之別，加上現在可以配上無缺損Hi-Fi音檔，真真正正的聽覺嘅享受！

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Exellent Dolby Atmos soundbar and subwoofer. Well built and very easy setup. Great for music from the phone thro Bluetooth or Cast.

I brought this about a month ago to replace my old home theater sound system.

More powerful than cheap Sony Soundbar previously purchased. But lacks sound clarity Not worth premium price

Had difficulty getting audio from Sony tv so got this to be more compatible using Bravia sync settings. Learned that the tv main board was bad and now Sony is replacing the tv because they had no local service techs. Pretty heavy so difficult to wall mount without extra brackets. No option for surround sound. Extra HDMI inputs a real plus and eArc capability.

I have to retire my old wired set up, and after browsing several brands and models, HT-ST5000 kept coming back despite being an old model by now. What I like: 1. Sound reproduction, vocal clarity, solid (not over pumping) base, and harmonisation of different frequency bands, especially for symphony music. 2. When it comes to action movie, you will enjoy the power of this soundbar without losing dialogue clarity and sometimes even the finer details of background bird chirping, spring streams, faint sound of passing train in a distance. 3. Dolby Atmos does work - but it will depend on the shape and enclosure of your room. For mine, it works when all doors and windows are shut in the living room. What I dislike 1. Lack a control app that allows manual equalizer control - I have to rely on Apps that have built in equalizers; maybe Sony's Music Centre app could have the equalizer feature? 2. Remote control should really be designed better - input and sound field switching should be made easier - well, a unified control app would probably solve all that problem.

I loved this sound bar when it worked but after two of them failing within a year I ended up going with a different brand.

Really makes new 75 inch Sony tv great very easy to use

喺AVlife有減價買咗，簡單易用，有幾種模式使用，而 HT-ST5000 則能夠實實在在地將一個完備的 AV 系統濃縮到一支 Soundbar 及一個無綫超低音喇叭上，化繁為簡之餘亦不失電影應有細緻和震撼力。

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Excellent surround sound 7.1.2 Dolby Atmos. Especially with Netflix movies!

Done some research, attended different brands demo. I finally chose this system even newer model released with more functions. No doubts the price on the high side as compared to other brands, the performances for this model was remarkable surprising good in a mid size hall. The system came with the wireless subwoofer that added a certain level of weight during playback. But the system can be better with bass and treble adjustment which could catered for different types of playback. One setback was not allowing a surround speakers connection due to lacking of the rear surrounding function. Also remote control preferably to have individual surround effect buttons. Still it worked well with my Sony 65" panel. The review was based on my own personal opinion for sharing purposes. Individuals had their own preferences and likes. Cheers.

大概一個月前購買，作為電視輸出器表現理想。低音效果不錯，可是感覺Atmos沒有想像中咁出色，有待加強。

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Bought for few weeks, feeling good. Happy with it.

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A surround sound without so many cords all over the place.

Been using it for almost a year now. Works great and Im very pleased!

This is my 3rd soundbar and I was looking for something that sounded great and you could hear the voices on the tv. This fits the bill. Plenty of inputs, well made, it’s the old story you get what you pay for.

Bought less than a month. Unfortunately, not able to support or add in surround sound speakers

I purchased this product less than a year ago and now it is unusable. Whenever someone talks there is a static backing note. It will randomly cut sound for a few seconds. I've adjusted setting, changed cables and inputs, even tried a different tv (which shouldn't be an issue because I'm using a Sony x900).

Loving the audio and well built design magnetic cover

I bought this at November 1st 2020, I love this product I recommended!

Overall a very good soundbar but can't really feel Dolby Atmos.

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Purchased two. Both units the subwoofer crackles. Seems to be a known issue but have been waiting over a year for a software update.. Take a pass on this one. I bought the most expensive thinking it would be the best. Big mistake.

For what these cost, there needs to be rear speakers possibilities! This is nuts! It will make Sony even more money - PLEASE!! If I have an STR-DN1080, can I add rear speakers??

This is a serious piece of kit! If you value versatility, rich dynamic sound, and a bass so powerful that it makes the whole building shake, then this is definitely a worthwhile investment. Connects wirelessly to the TV, phone, tablet and computer. It conveniently replaces the need for a hifi and if you have access to online film streaming services, then you will never want to go to the cinema again. I’m extremely pleased with the quality of this sound system and would thoroughly recommend it, although if you have any neighbours, I'm not sure they would agree!

Purchased the flagship of Sony soundbars in January 2018 and for 3 years I was very happy with it until suddenly it stopped working. It would still transmit sound but that is about it. It would take a very long time to power up and to shut down and I could not access the menu with the remote. Hard reset didn't work and the firmware cannot be updated. So I am left with a fairly expensive piece of equipment from Sony that gave me 3 years of service. Very disappointed with this soundbar.

Bought this a month and few weeks ago. It sound great

Returned it twice while under warranty for repair and now same part failed after a few months of getty a new main board installed Very very very unhappy

I like this bar. I like sony products. It's paired with my 75 in. 900h. However need rear speaker support. I assumed since the Z9 had ability to add rear speakers. The ST5000 would. NOPE! You guys need to figure this out. Jim

I bought two additional rear speakers to use with this system for room filling surround sound! My only critique is the control buttons on the top of the unit. If mounted on an “ under TV mount it is impossible to access them. Sony would do well to add them to the front behind the magnetic speaker cover

I decided to take the plunge and spend more and get the best. I couldn't be happier. So easy to setup and use. Best sound in the world. I've been using many surround sound products for 20 years and nothing compares to this!

Bought this a little over a year ago and sound was great. Now having issues with the sound bar taking about five minutes to power on with annoying video and audio coming on and off with neither one staying on for more than 10 seconds. Have a premium Sony tv and Bravia won’t sync with the sound bar. Disappointed would be N understatement.

When will you update software to add wireless speakers????

I purchased this soundbar at my local Best Buy. I am pleased with the sound and the features. It still has most features you need today and the 3 HDMI inputs are greatly appreciated. The bass is powerful and I found the best response was during music playback. I played several movies and the sound is awesome. I do have one huge request.....****REAR SPEAKERS**** Please Sony provide an update to make it compatible with your SAZ9R rear speaker PLEEAAASE! The system sounds great, but this move would make it even better with your own rear speakers. Anxiously awaiting, and ready to spend!

一個月前購買了此產品，使用後十分滿意，前置及天空聲道十分不錯，但感覺後置沒有什麼震撼感覺，如能改善就完美

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I bought this as a birthday present to myself and I am very, very happy that I did! It makes you feel as though you're in the cinema, it's a fantastic system that I'd thoroughly recommend.

My review of the Sony HT-ST 5000 is somewhat different because I have a surround sound system as well as a sound bar to use for routine TV activity. Having two audio systems in one AV pathway is always a challenge but using the HT-ST 5000 as an ARC enabled hub greatly simplifies its setup. The HT-ST 5000 is an outstanding and versatile sound bar that outperforms most other high end sound bars. Construction is the best I have seen and there is no plastic or fabric in sight. The high frequency detail and response are excellent and the sound stage can be modified in numerous ways to satisfy most listeners. The subwoofer is well-integrated with the audio response of the sound bar. However because it has a limited low frequency response, its audio output is overly directional and thus it should be placed as near to the sound bar as practical. Overall the low frequency response of the system is good but it could be improved. The following will be of interest mainly to those who have an AV surround sound system but who also want a sound bar for general use. Simply said, the HT-ST 5000 acts as an audio switcher and will automatically turn off its audio when a surround system is active. The HT-ST 5000 is an HDMI ARC enabled hub for all ARC enabled components in the AV system. It can also process non ARC components such as a satellite or cable receiver. With ARC enabled surround sound components, audio is output only by the AVR even if the sound bar stays on. When the AVR is powered off, audio switches to the sound bar. In surround mode the sound bar can be powered off but to allow continued video pass through, its HDMI setting must be at 'Standby Through - On'. Using a non ARC satellite receiver in surround mode, audio is then output at the same time from both the AVR and the sound bar and thus the sound bar must be powered off. Sony has not promoted these important capabilities but audio switching and video pass through are very useful sound bar features in an integrated AV system.

購買了一個多月，無論睇電視睇戲打遊戲， 音質10分好，建議推薦給朋友買這個產品。 ^_^^_^^_^^_^^_^^_^

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I have seen in a few reviews issues with a popping noise coming from the sounbar. This started last week (purchased the soundbar less than 6 months ago) and is very annoying. Did anyone resolve their problem following Sony troubleshooting (unplugging devices and plugging back in or changing cables), or is this manufacturing issue and the unit needs to be replaced?

Let me start off by saying this sound bar is an absolute beast when it comes to immersive content. It does a great job with projecting sound around you. The subwoofer is also very deep, and loud! My only complaint when it comes to this sound bar, is the center channel. I don't know if its the DSP but I feel like the treble is muddy. I don't blast this bar that loud so I know none of the tweeters are blown. But overall I really like it.

Brought HT-ST5000 in 12/2020 and is connected to, 65X900F (brought 12/2019) and Apple TV 4K (brought 12/2020). Initially had 4K connection issues, Sony online chat helped me resolve issues, Apple TV 4K to HT-ST5000 to TV on HDMI enhanced and HDMI ARC ( enhanced ).  Rest of the connection is easy and uses 4K HDMI cables. Real plus is the settings for adjusting the height and distance, since I have a 2 floor high ceiling and the added benefit of increasing/decreasing the db adjustments. The sound from the sound-bar is excellent, clear and provides good bass. As many pointed out it would be really nice if it can be paired to 2 Hi-Res Atmos compatible rear surround speakers to get the full theater effects. Since this is my first premium Hi-Res sound system apart from couple of high quality noise cancelling headphones, this system stands out for the same music/cinema sounds, it definitively envelopes oneself with sounds even with high ceilings and is now compelling me to try/compare WH-1000XM3/XM4 or HIFIMan 360 degree immersive sound. Also it would be great if the display reads out Atmos/DTS content passed through Apple 4K TV. TV remote can be used to control all devices and works seamlessly. MOST IMPORTANTLY it is a must now that SONY should provide a few demo's with this Soundbar and also for TV's so that most of us can confirm the experience that we get at stores at home as well. Demo's online are not always high quality. Overall, so far it has been living up to expectations, a little pricer, and will come back again to update long term performance, hence 4 out of 5.

Brought HT-ST5000 in 12/2020 and is connected to, 65X900F (brought 12/2019) and Apple TV 4K (brought 12/2020). Initially had 4K connection issues, Sony online chat helped me resolve issues, Apple TV 4K to HT-ST5000 to TV on HDMI enhanced and HDMI ARC ( enhanced ).  Rest of the connection is easy and uses 4K HDMI cables. Real plus is the settings for adjusting the height and distance, since I have a 2 floor high ceiling and the added benefit of increasing/decreasing the db adjustments. The sound from the sound-bar is excellent, clear and provides good bass. As many pointed out it would be really nice if it can be paired to 2 Hi-Res Atmos compatible rear surround speakers to get the full theater effects. Since this is my first premium Hi-Res sound system apart from couple of high quality noise cancelling headphones, this system stands out for the same music/cinema sounds, it definitively envelopes oneself with sounds even with high ceilings and is now compelling me to try/compare WH-1000XM3/XM4 or HIFIMan 360 degree immersive sound. Also it would be great if the display reads out Atmos/DTS content passed through Apple 4K TV. TV remote can be used to control all devices and works seamlessly. MOST IMPORTANTLY it is a must now that SONY should provide a few demo's with this Soundbar and also for TV's so that most of us can confirm the experience that we get at stores at home as well. Demo's on The 4K Media Group on youtube are not always high quality, however i assume their downloads are true 4K (4kmedia.org). Overall, so far it has been living up to expectations, a little pricer, and will come back again to update long term performance, hence 4 out of 5.

I bought this sound bar 3 weeks ago, after using it for 2 weeks, the performance is just average as sound quality & effects is just slightly better than the TV speaker. Dolby Atmos effects cannot really be felt as recommend Sony to include a pair of back surround speakers to improve sound performance.

sony ht-st5000 7.1.2 has the best sound. sub-woofer it built better than any other on the market.

I replaced my Receiver/Floor Speaker/Center Speaker combination with this soundbar and I am not disappointed. The sound quality for movies are great. The only downside is that for a regular over the air news type channels, the sound is mediocre. I believe it depends on the input quality.

I am happy with this product and it audio quality.

It would aid me if there was a Dolby Atmos Sony video available I could use as a benchmark for testing my home setup. It's difficult for me to troubleshoot home audio/video/app/cables/streamer issues without a certified benchmark. My HDMI cables are solid colors with fainted tech specs. I use Belkin 48Gbps passive hdmis, Sony included cables and amazon 3rd party cables that are very eye appealing "snappy white color". Some cables lag under stress and some lack support for 120mhz refresh rate. My wifi router supports WPA3. I'm looking forward to testing Dolby AC4 codex in the future. Awesome soundbar and georgeous sound. (Thumbs up emoji) (θ‿θ)

1. Sound field toggle is so archaic. Remote control should have individual sound field buttons similar to Z9F 2. USB connector should be further in so that slim profile USB can fit neatly inside and flap can properly close instead of unsightly half-open. 3. Dedicated wireless connection should be available between Sony TV and Soundbar so that customers do not have to mess about identifying and connecting to HDMI ARC.

Have been searching for a perfect sound bar to replace my AV system, with the right number of I/O, and the latest media connectivity technology so that I can enjoy audio sound and movies at the comfort of my home. Well done Sony. Thank you Sony !

I connected this soundbar to Sony Z8H eArc input/output with a $100 HDMI cable. Music that I stream through android phone or Sony Walkman through bluetooth sounds excellent. It's also connected with Sony X800M2 4K player, and no issues there also. The big issue is the sound cutting/skipping while viewing streaming movies through TV apps, including Disney+ and Amazon Prime. After trying different configurations, the only way to minimize...or (almost) prevent the frequent sound cutting was to disable the DHEE HX and Soundfield features. I'm happy to change the rating to 4 if Sony can patch/rectify the sound cutting issues via update. 5 if they allow adding the dedicated rear speakers. The subwoofer is already wireless; why not allow 2 small rear wireless speakers?

I am now on my second unit in the space of a month. Really unsure when I bought but Sony assured me these were old reviews and the model has been updated a lot since (these were 2018 reviews mainly). Ensured firmware was up to date but the first sound bar was replaced within a fortnight as started making high pitched noise and no other sound. Just called retailer again this morning to say replacement unit has started doing the same! Otherwise, it's amazing what can come out of a sound bar these days but would not describe it as a fully Atmos unit as it lacks real overhead wow factor.

Very solid build quality. Enclosures are heavy, built with thick heavy wood. Subwoofer booms, plenty of bass for a large living room. The setup and compatibility is quick and seemless. Only flaw is lack of rear speakers. Very difficult to get the surround sound immersion compared to other systems with rear surrounds.

I purchased this soundbar a few weeks ago and was immediately impressed by the powerful sound, especially with the subwoofer. Unfortunately, within a few days I started experiencing issues while watching something where the sound would cut off and I would only hear a high pitched tone from the speaker. The only way to fix it seems to be to completely turn off the soundbar and restart it. I already updated to the latest firmware, but this issue happens at minimum once a day. I'm not sure if I'll be able to keep this product unless this issue gets resolved.

This soundbar is GREAT. Sound, clarity, bass, effects, all that you can ask for is there. I’ve been told several times that a rear speaker update will be available soon. At the end of the day, you CAN NOT cheat physics. Sound coming from behind you will always be more clear when it is physically there. Sony HTZ9F is much better buy, if you are looking for rear sound GUARANTEED!!! Otherwise, the HT5000 can be the best soundbar in the business.

For what I paid i was expecting a good atmos experience which I haven't. I've had it for over a user and adjusted all the height and distance settings and still get no atmos effect. And yes im going through E-Arc with chocolate 4k hdmi. I am getting dolby atmos when I'm watching movies. As it pops up on display if your connected right which i do like. But Can someone please help with there calibration settings if you have any success with atmos.

I purchased the Sony’s 85” Bravia X950H and wanted to pair with a good Sony audio setup. The lack of rear speakers in this setup is laughable. You should 100% be able to purchase additional speakers to add onto the setup and give you that full 9.1.4 experience you expect from one of the best TVs Sony has to offer. It’s such a huge miss on Sony’s part.

I’ve had this sound bar and sub for 1 year. It would be great IF Sony would come out with compatible rear speakers. The 3d advertised sound just isn’t there without rear speakers.

I don't understand how anyone can not like this. The sound output is amazing with the sub and way better than the Bose sound bar that I got before this. It's a little bulkier than the Bose but you get 7.1 versus 3.1 and the sound is excellent. Highly recommend.

Had for a few months. Nicely designed & certainly improves on any tv speakers. However the upfiring Atmos effect is not noticeable & I wish I had gone for a proper surround sound system with wireless rear speakers. I am sure that for this money I could have bought a very good quality 5.1 system (I was probably too swayed by reviews which I should have avoided). Build quality is excellent, as it should be at nudging £1k and it certainly looks the part. One particularly frustrating feature is having to scroll through all the sound modes to get to the required one rather than just being able to 'one click' select it. In hindsight I shouldn't have spent this sort of money on a 2.1 system.

Several things bug me about the product. I wish there was an LED on it to let you know it was on or off. I wish the remote had input selections without having to turn on the TV to select the input desired . I wish there were wireless back speakers you could add on for surround. I wish there was an analog connection that was easy to access for connecting portable devices. I love the punchy base movies and music sound great. The sound is crisp and clear at maximum setting.

因電視未能配合eARC,暫時未能發揮所有功能，待PS5推出後才可完全享受這SOUNDBAR帶來的震撼。

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I bought this sound bar 3 months ago and after a short period of time we heard popping noises. The sound bar is connected to a Sony 75" 950H 4K TV. At first we thought it may have had to do with streaming content (e.g. Netflix), however, the popping sound started occurring while watching TV (Fios) as well. Also, for at least the last month, every morning after watching about an hour of TV the sound just cuts off. To resolve both issues, we turn off the TV and sound bar then turn them back on and the problem goes away. We tried unplugging the TV and sound bar from the wall, but that didn't help with the popping or the sound cutting off. Very disappointed, I've never had a problem with a Sony device until now. Having said all that, when its not popping or cutting off, the sound is great. We listen to Pandora, watch sports, stream movies, the sound bar fills the room. The TV and sound bar are connected via eARC. We purchased new 4K TV HDMI cables at the same time.