Product Reviews

之前一代用了多年, 二代音調與一代相差不大,只是人聲及低音靠前些, 二代只是收納及使用時較為舒適, 其實本人想等三代,似乎不會再有新品推出, 此產品的自動環境轉換時出現的提示十分騷擾,希望可改進

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我係大型電器連鎖店豐x購買，使用五、六天後，因移動耳機（左面）時會發出怪聲，拿回店鋪查看，但店員說正當電流聲，加上舊款藍牙制式，說是正常。我已說只有左面有該情況，右面是正常。我將所有耳塞都左石更換過，亦都將左石耳筒分別放左右耳仔都一樣。店員說多試幾天，再有問題才拿回再作深入測試。早兩天，耳機還突然中止連接我的電話，十分無奈，已過七天一換一的時限。雖然價格不昂貴，但因此事，我對Sony及這間大型電器連鎖店豐x都十分失望。日後亦應該不會向親朋好友推薦這兩品牌。

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使用已近一月，對音質及實用方面非常滿意，深感索尼所有産品物有所值，是全家人不二之選，希望索尼推出更多黑科技。

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半个月前买了这个产品，除了可选择的颜色不多以外，各方面都挺好的，很快就可以与手机适配到，使用很方便，不充电能坚持一天吧，续航能力还需提高。

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很高興收到此生日禮物，很實用的生日禮物，總括來說就是好喜歡，喜歡，喜歡，喜歡，喜歡，喜歡，喜歡，喜歡

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奇怪問題的是, 當坐巴士行車時聲音會有問題（不過坐地鐵又沒有問題）,音色好象會變得不實, 不知道是否信號和接收有問題, 本人己經拿到你們的銅鑼灣店檢查和更換, 更換後情況一樣..... 還有希望開耳機時會好像WF-1000XM3會告訴你有還有多少電量

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I bought it this month and it is excellent product.

I already have a pair of the original WI-1000, so am putting my money where my mouth is. I mainly use these when walking in the city for exercise or when walking my dogs. The major plus point for me is the design where you can let one ear piece dangle if you want to be aware of the surroundings, have two dangling if you stop to talk to another doggy owner or lastly have both in your ear if you are travelling or want best sound quality. Much more convenient than ear pod devices where you run the risk of losing your kit. Sound quality is very good. Even with one ear piece in and background traffic noises, I can easily listen to pod casts or music. I haven’t traveled much since I got them, but noise cancelling seems good as does build quality and battery life. One minor observation, the design has changed from the mk1 version. There is no longer a rigid neck band which makes the device easier to fold and store, but on the downside you can no longer wrap the wire into the neck. The wire is now much thicker, which I assume will be hard wearing and may well be in response to the new design. Better sound quality devices might be available, but for sheer practicality, these take a bit of beating. Would highly recommend.

I bought. the original WI-1000mx From Sony which had better battery like and actually vibrated when you received a call, Those were defected and was separating from the metal neck piece. so I receive these WI-1000XM2 as a replacement within a couple of months I had connection issues the headset would randomly connect and disconnect from the headset but I thought maybe it was just software issues. Then the. headphones completely locked up and didn't or would connect to bluetooth period unless I put it on the charger for a couple of hours. The last straw now is that it started crackling and have a hissing sound in the left speakers when I called Sony they won't replace or exchange or give me a comp to get another pair. To be honest these headphones are 300 dollars they should last longer then one year... I am disappointed since I own two Sony over the HeadPhones the XM4 and XM2... I want to speak to rep.

Bought this earlier last month because my WH XM3 starting to get problems. Tried it alongside with WF-1000XM4 and found that this sounds a lot better than WFXM4, maybe due to the Hybrid driver design. Also, it is more comfortable and convenience than XM4. The neckband is light and soft, basically you wont feel if you have the neckband on you.

Reviewed many wireless headphones online and these have definitely lived up to their reputation

I bought it during november. The sound is great. It fits good in ears. But the batteritime even during standby lose very quick spite of NC was off. Had to return it back to Amazon. Suddenly without using from 8-16 I lost 40-45 percentage batteri just on standby. dissapointed.

I have always been a big fan of Sony products and the headphones met my expectations, although I find the charging port cover to be a little fiddley and the App is in need of some improvements. Very glad to see that Sony have finally moved to USB C but that silly little/fiddley plastic cover needs to be redesigned. The headphones do not power off although this has been set in the App?

Bought to replace my WI-1000XM1 which gave out after 3 years. The upgrade to USB-C and the flexible neckband is a huge plus. Had a faulty set the first time I got it but Sony replaced the set without much hassle.

I bought them 1,5 year ago and they are already dead. I wasn't even impressed with the quality sound. They were expensive, definitely not worth of that money....very poor quality

However, it broke down today (1/7/21). I have just sent it back for checking.

已經第2次購買 ， 上一部剛好過了保養就壞了 左邊無聲 只好再買新 因為同等級都沒有太多選擇了 希望唔會又再壞

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Bought this a month ago and love the sound profile and noise canceling

I can NEVER use the mic to speak to people. They always ask me to switch it off. Waste of money

I was happy with M1 and now I'm very happy with M2

headset could be smarter. headset could be smarter.

我去年十月购入，初始体验都还不错，但两月之后开始出现噪音。留意了一段时间，没有规律可循。现在在修了。

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I have had many different types of neckband earbuds and these are clearly a step above the rest. Premium sound, noise canceling, and works very well for calls. I’ve had Plantronics Voyager 6200, Backbeat Go 410 and Jabra Evolve 75E. While these are all good units, they just don’t quite meet the threshold for great noise cancellation.

Great build quality and lots of convenience factors make it a pleasure to use. (For ex., hit the off button briefly to check remaining battery life.) Excellent sound quality, perhaps a little deficient in the highs, which can be tweaked with the app. To improve telephone microphone quality, listen with the right earpiece and allow the left earpiece to hang over your chest with the microphone up (which is how it falls naturally). Microphone sound will be outstanding on the other end.

Everything is ok but when i connect together with car audio, the auto ambient notification will change my audio back to wi-1000xm2 but not stay in car audio and it feel annoying

I have bought about 2 months ago. great sound. as a matter of fact, i have purchased the previous model before. However, I am not so happy with the wi-1000xm2 as i have difficulty to connect to blue tools. there are few issue here: a. sometimes the head phones lost connect (bluetooth) and not able to connect back b. at times, the head phones connect to handphones and immediately auto shutdown. retry and still the same as this is intermittence failure, it is hard for me to send back to your repair center. it is hard for me to demo to your service personnel.

Bought them, took me 4 months, than left headset malfunctioned (not making a good contact inside i guess, interrupts randomly), i had a credit note for it after 2 service interventions. Overall sound quality is good but LOW, headsets are very unconfortable, call quality good though, battery decent, price very high for those features, honestly! i can see im not the only one who had issues with it!

This neckband suite me the best especially during my travelling on car and flight. Lightweight and none bulky. Flexible to put in pocket. I can bring it everywhere. Use for my meeting session wiyhout issue. Room for improvement: 1. I hope it can pair more than 1 device simutaneously. 2. Need improvement for laptop compatibility. (Microphone)

一个月前入手，平时工作长时间需要降噪耳机，上一个耳机也是索尼的降噪耳机，但是头戴式比较麻烦，也比较容易有致敏原留在耳机表面。转过来项圈，还不错。非常轻便易携带，续航都不错。

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Have been working really well for nine months until glue failure on right earpiece which invariably causes scratching when listening. Sony want me to send this back which is OK but the associated charges seem to be high for a product of this price. Would have expected diagnoses from the picture and then replacement / refund

i bought this a few months ago, and now the right side stop working the volume on the right side volume is extremely low very disapointed for whay i paid for it

I bought last month and I like the product although there is minor discomfortness in wearing the headphone

The noise cancelation function is amazing, helps me concentrate to my work.

Sound quality is good, but heavier than i expected

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雖然降噪和音質好 如果加入有來電震動就最好 因為之前用開wi-1000x 沒有來電震動 因為一駁上藍牙 只掛在頸上沒聽音樂時 一有來電就聽不到

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1. The sound quality is bad compare to the previous model XB70BT. 2. The button to press to receive incoming call is too hard to get it correct. It is in the middle of the sound volumes buttons!

These are ONLY for listening and not voice chat or voice calls Pros: Noise Cancellation Behind the ear design Flexible band Cons: TERRIBLE microphone design and placement. Absolutely AWFUL! Picks up wind in the microphone when just walking Muffled sounds and no one can hear me

Bought this to replace the ear buds which was dropped and lost, Neckband is good design but a bit short and get caught in collar sometimes Sound quality is good, similar to wf-1000xm3 But no auto off when remove from ear, it would be good to have

電池會輕微發熱，而且磁吸位容易出現磨損，電腦與手機切換連接令人惱火，並且使用語音時經常有問題，但做工，音質很好

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I had issue with Bluetooth connectivity.. my headset was skipping sound

用了一個多月，和上代比較改善明顯。接收穏定得多，在街上用時，每次經過交通燈，M1總會窒得近乎斷線，二代只間中窒一下，對聽歌影響唔大。音質好，降噪就是上代好一點，通話收音從M1的耳塞背改回線控上，靠近嘴巴很多，不用在公眾地方大嗌，改動合理。

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佩戴很舒服，高中低音都不錯，抗噪能力不錯，續航力足夠，接收穩定，但連接多個sources 有啲複雜，通話清晰，只可惜唔防水

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I have so many Sony product and I loved them all, but this headphone make me sick, sound quality is not as good as previous model and Bluetooth connectivity is horrible I can’t even answer my phone, It doesn’t stay connected, it just keep dropping of from.

I like the concept of the collar piece resting around the neck, with the ability to plug the earpieces in and out of the ear as and when one is ready to listen to music or sound. The soft rubber collar piece is comfortable to wear around the neck. I also like the ability to disconnect Bluetooth and listen through the directly connecting wire. This may be useful when the battery may be low. The sound quality on this device is also very good. The additional microphone for taking and making calls, makes this a very useful, multi-purpose headset.

Noise cancelling performance just kind of dissappointing me… The eartips are too small for me even when I go for the largest size available. The eartips kills all the noise cancelling effort Sony made in this product.

LDAC頗食電，而且充電時間偏長（以充滿計），通話咪移至耳機線，通話當然較真無線耳機好，可惜多年來仍未有通話降噪功能。 連線算穏定，但試過一次突然斷線，要關閉重啟才能連線。

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音質很好，只是降噪效果不如第一代耳機，wi-1000x，期待第三代耳機在降噪功能上，能夠更上一層樓。

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各方面均見進步，除電池 Ldac 連線依然一般............................

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用了一月，音質比AirPod Pro好，未有播歌時降噪一般，但有播歌時就幾好，隔絶大部分聲音！電量好快完(如果開降噪)，兩三日一充！

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expensive but it is good and high quality. i like it

Best bluetooth headset that I have had so far. I've gone through two sony headsets in the past few months and these are by far the best I've come across.

降噪功能一般，相較其他品牌的近似款式，降噪效果相近。 電池續航力較設定説明低，充滿電後有飛機上連線使用不足9小時。

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I am a great fan of sony's headphones and sound signature. I own the wi-1000x and recommended this product to my friends and colleague. I do not own the wi-1000xm2, but tried it from a friend who owns it. The new version (wi-1000xm2) has no doubt a better noise-cancelling. The sound quality is the same outstanding sound as the wi-1000x. However, I do miss to have all the controls on the neckband like the wi-1000x (the wi-1000xm2 has the controls on the wire, which is definitely a deal-breaker for me, but might be fine for other users). Also, unless I am missing something, the vibration notification of the neckband when receiving a phone call is gone on the wi-1000xm2. I do think the wi-1000xm2 is absolutely a great product (probably the best in the market today), but if, like me, the controls on the neckband and vibration notification are important features for you, I would definitely recommend the wi-1000x over the new wi-1000xm2 model. Also, it would be great to consider having a noise-cancelling microphone similar to the bose headphones 700.

我一直等待了這個産品，Sony 终於製造了一件出色的産品，輕巧，易携，多用途，音質出色细緻，抗澡強不失音色，今天最佳選擇！

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It is the most comfortable neckband style earphone I have ever used. I've used some form factor earphones from Bose, and also the 1st gen. WI-1000XM2, due to its soft neckband, is definitely more comfortable. You don't feel it on your neck most of the time. Also, due to its soft structure, it is more easy to carry as the carrying box is small.

我一個月前購買了這副耳機，它的降噪效能不俗，讓我在搭乘交通工具時可以享受音樂，我非常喜歡這副耳機。。

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在眾多影音娛樂產品裡面，Sony一直都是我的首選。此耳機由上年IFC發布以來我一直在留意，此耳機在音質，降噪方面非常出色。比Wl-1000還要好一個層次，同時易收納也是一個新特點。但同時此耳机也有一個小缺點，不知道是否我的左耳比較大，在耳機線控一側對我來講可能比較松，配戴不牢固

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Upgrading this from the original Mark 1 and found this to be worthy it. The new flexible cord design makes it much more portable. Noise-cancelling works great and doesn't wear the ears out after long usage. Just wish that the control buttons stayed at the previous location (on the body) rather than on one of the cords. Battery is already great, but was expecting this new version to pack a bit more juice with BT5.0, but unfortunately nothing here.

Very easy to drop out from ears, and battery life is not as good as a SONY product. The outlooking is actually a bit urgly. NC function works well but still can't cancel 100% of noise, if rate my WH-1000X as 85, WI-1000XM2 can be 90, there is no magic, it's still far alway from perfect. BTW what suprised me most is that a much smaller airpods pro has the same level of NC.

我上個月買了這產品，降嗓功能表現平平，沒有明顯降噪，在車上仍能聽到乘客說話，在街上仍能聽到車聲，我對這2千多的產品感到失望! 同其廣告話說其有效工業级的降嗓功能不相到。

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我一個月前購買該商品，使用不到一個月，apps支援良好，clear bass function能有效加重低音，中高音可接受，完勝手機直推。 但收音咪表現一般，寧靜環境收人聲清晰，嘈雜環境只能收到弱小人聲(whatsapp錄音)，大量雜音，難以想像收音咪位置離嘴那麼靠近的耳機，會是如此收音質量，跟wf1000xm3收音質量分別不大。 到了做工方面，表面看很不錯，但耳機外殼竟然自然鬆脫，明顯地是膠水沒有痴好。到維修中心竟然跟我說不能確定在維修範圍內，深感失望。

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I bought this month and iam happy but only the longevity od the batt shorter than previos one

nice overall, 但磁吸位置應該是在掛頸位，不是耳筒互吸。如果花多點心思在耳筒收納，不用fing就好了。充電時不能用不是大問題，但還是有點不便。 另外如果可以有pro version, 加上 balanced input, usb 解碼就完美，價錢貴多1千，即3千多我個人會樂意購買。